Your order will be shipped directly from our supplier in Asia. Want to know why? Check here
The delivery times vary per country. This depends mostly on the time it takes for customs and the local post carrier to deliver you package.
The delivery from our manufacturer may take 1-3 business days to dispatch.
Questions? We have a real people at our customer care in place to answer all your questions.
Our deliveries are handled by our third-party companies, this means they might ship the products one or two days later than we plan. It also means that we can’t guarantee that the products are being delivered on the day we plan.
OUR ENVIRONMENT FRIENDLY SHIPPING METHOD
Brosgadget makes you enjoy world wide shipping. This new shipping method means that we ship directly from our supplier to you. Want to know why? Learn more about this amazing new shipping method by clicking here.
United States & Canada 5-20 days
Europe 6-20 days
Australia & New Zealand 10-20 days
If your item is in stock, please allow 2-4 business days to process your order once payment is received and cleared. Please note during high volume sale periods or new range releases there may be minor delays – we appreciate your patience during this time!
Once shipped, you will be emailed with tracking information to follow your order to its destination. Please note there is no dispatch on weekends or public holidays.
Brosgadget accepts returns on all products for any reason. Just as long as item & packaging is unused and returned in perfect condition. If you want to know more about our return policy, please check our page “Returns” or just contact email@example.com.
TAXES & DUTIES
Customers are responsible for all applicable import duties and fees. All orders are shipped DDU, “duties and taxes unpaid” from Asia, and we do not collect the VAT, duties and/or taxes and cannot predict what your estimated charge may be. In order to collect your package, additional charges must be paid to clear customs.
As we ship to over 50 countries, some may require additional fees paid COD (Collect On Delivery). In this case the fees are paid to the local carrier. Brosgadget does not collect fees and has no control over what local governments charge.
OWNERSHIP AND RISK
To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at firstname.lastname@example.org
Any delivery date or time specified by us is a best estimate only and Brosgadget will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, Brosgadget does not take responsibility of loss or damaged items during transit.